Testimonials
Your happiness and enjoyment and safety are of the utmost importance to us. In order to monitor our performance and to ensure your complete satisfaction we ask each person who uses our service to comment on their adventure via a customer survey form. We scrutinise every comment to identify whether our customer service can be improved or altered in any way to maintain our high standards.
Below are just a few comments from past customers:
Don't just take our word for it...
N Langley (London)
Excellent, knew their stuff, good support and good guys and girls who let us get on with it and gave us pointers when needed.(Three Peaks Challenge)
Gareth Kirkham (Wrexham)
The Mountain and Glen team did a great job on the weekend, they advised us of everything we should do, and were always there to support us. They did everything they could to make sure we had a chance of completing the Three Peaks within in the 24hours, especially after Scafell Pike when we thought we wouldn't be able to do it!
Dave and Emma Hall (London)
Just wanted to say a big thank you for arranging the Three Peaks challenge last weekend, it was a great experience and we all really enjoyed it. The event organisation was excellent and everyone involved over the weekend couldn't have been more helpful or encouraging.
Kerrie Hull (Edinburgh)
The trip was even better than I expected. It was a fantastic day spent in beautiful mountains with great company. I'd recommend it to anyone! I've wanted to climb Ben Nevis for a long time and to do this on such a beautiful day was a treat! Plus James was so organised for every possible eventuality he made me feel safe and confident and made the day so much fun.
Fiona Evans (Salisbury, Wilts)
I was really unsure as to whether I would be able to climb Ben Nevis. But Jim was completely professional throughout, had me enthralled by his stories, was endlessly patient with me and I had a great day with him. It was like being with a very good friend. *(She made it!)
Andrew Silver (Toronto, Canada)
I just wanted to thank you once again for a fantastic day. I could not have had a better introduction to Scottish Hill Walking.
JB (Stirling)
Steve was fantastic, a real professional and clearly at the top of his game
Andy (Bristol)
Our "Tramping the Trossachs" adventure was an unbelievable weekend! The view from the top of Ben Lomond was breathtaking. My accommodation was extremely warm and comfortable, and the food was excellent. Ten out of ten for value!
C Hutchings (Sydney, Australia)
My friends and I had read all the guidebooks and wanted to see the Scottish mountains at first hand. We booked a daywalk up "The Cobbler" and had a brilliant day! By the end of the walk we felt inspired enough to tackle Ben Nevis, the following weekend. Both days really were the highlights of our visit to Scotland. It was like nothing I'd ever experienced back home
Steve (Merseyside)
Just wanted to say thanks to Jim and the team for a brilliant couple of days! It was great not to have to worry about hiring a car or searching the web for a hotel. Good to get out of the city for a while - I felt totally de-stressed by the time I got home. See you again next year!
J H (Wiltshire)
My wife bought me Mountain and Glen gift vouchers for my fortieth birthday. I must admit, spending a weekend in the mountains was something I'd always talked about doing but never seemed to get round to. I felt totally taken care of for the whole time and Steve (our leader) was extremely professional. The experience was everything I'd hoped it would be
